Store Guidelines
Return Policy
Eligibility for Returns
- Products must be returned within 30 days of the purchase date.
- Items must be unused, unopened, and in their original packaging.
- Certain products, such as opened skincare items or used hair tools, may not be eligible for return due to hygiene reasons.
Return Process
- Contact our customer service team at info@artofimpactsalonandspa.com to initiate a return.
- Provide your order number and the reason for the return.
- You will receive instructions on how to return your item(s).
- Ship the item(s) back to us using the provided return shipping label.
Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item received.
Refunds
- Once we receive and inspect your return, we will process your refund within 5-7 business days.
- Refunds will be issued to the original payment method used for the purchase.